Contact Us
We'd love to hear from you
If you have any questions, suggestions, or feedback, please reach out to us through the following channels. We'll get back to you as soon as possible.
Response Time
We typically respond to emails within 48 hours. In-app feedback response time depends on the content, usually within 24 hours.
Feedback Guidelines
- Problem Description：Please describe your issue in as much detail as possible, including steps to reproduce, expected behavior, and actual results. This helps us identify and fix problems faster.
- Privacy Protection：Do not include sensitive personal information such as passwords, bank accounts, or ID numbers in your feedback.
- Respectful Communication：We welcome all constructive feedback. Please communicate with courtesy and respect.
Security Notice
We will never ask for your password or sensitive personal information through any channel. If you receive any message claiming to be from us requesting such information, please do not reply and report it immediately.